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  • 1,500+ Business Documents - Acknowledgement of alteration of terms to an order
    Acknowledgement of alteration of terms to an orderIf your customer orders some goods but then subsequently changes their mind and decides to alter the terms of the order, use this letter to protect your position.AdviceMost order changes are made by phone and fax. But often the customer does not confirm the new position in writing, which may lead to problems.When the customer calls, complete the model letter to clarify the position for the record. Send the completed letter by fax or post in duplicate (that way...
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  • 1,500+ Business Documents - Unsolicited goods
    Unsolicited goodsIt's not uncommon to be sent goods that you haven't actually ordered. These are known as "unsolicited goods". If this happens to you, send our letter in response to ensure you're not lumbered with something you end up paying for.AdviceIf you receive something out of the blue that you're sure that you haven't ordered and don't want, then inform the sender straightaway of your position, i.e. that you haven't requested them to be sent and don't therefore intend to pay for them. Always ensure too...
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